TT Home and Business for Mac; shuts down

[DanielW49]

Have been using desktop 2020 TT Home & Business for MAC.  Today, opened, said "yes" to update, update screen flashes momentarily then program shuts down.  Uninstalled then reinstalled program but the same thing happens.  Any suggestions?  

[macuser_22 · Accepted solution]

Corruption could have occurred in the Application or in an associated preference or support file.

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2020 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

To remove TurboTax from your computer, you'll need administrative rights.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac


https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

[DanielW49]

Tried your solution and it worked perfectly.

Many thanks!