I have the CD/Download software and filed my federal and state returns. Now, I need to do the same for my wife but have no clue how to do it after searching for hours! I even made a second account for her, to no avail. Of course, since Intuit/TurboTax is CONstantly upselling, it wants me to buy another product for her, but I'm supposed to get five federal returns with what I have. How??!!!!??
I also had many problems last year, with a different version from them and am VERY unhappy with TurboTax so far. Unbelievable. Probably the worst company I have ever ever dealt with. It seems that money is much more important to them than customer service/satisfaction.