Trying to e-file federal, but keeps looping back to "We Need To Make One More Check"

[Phoenixbt]

I'm trying to e-file and have completed everything, but the last step says We Need To Make One More Check. It is asking about a w-2, box 12 code z value that I had to manually input. I have completed this step and click continue, but it keeps just looping back to the we need to make one more check and won't submit.

Any suggestions?

[LinaJ2020 · Accepted solution]

TurboTax does not support the calculations for Code Z on Form W-2, unfortunately.  If you are using the online edition, you will have to handle it manually by submitting the tax forms by mail.  If you are using the desktop, you can use overrides in TurboTax desktop-CD/Download, then file your tax return by mail. Unfortunately, you will not be able to E-file your tax Return because TurboTax does not support the calculations for Code Z on Form W-2

Per instructions, 

Z: Income under a nonqualified deferred compensation plan that fails to satisfy section 409A. This amount is subject to an additional 20% tax plus interest.

See instructions on how to report, click here: https://www.irs.gov/pub/irs-pdf/iw2w3.pdf , page 21

[wv_user]

I hope this will be fixed, since I have used Turbotax for years, but do not plan on purchasing again if it cannot e-file due to this one issue. I have not had this problem in years past.

[Phoenixbt]

Have there been any updates on this/can we e-file now with the box z?