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louisequestion
New Member

Trying to access 2014 version & having sign in problems

wrong userid or password trying to access downloaded 2014 version of turbotax

1 Reply
Critter
Level 15

Trying to access 2014 version & having sign in problems

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523


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