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I have a 1099-int and a 1099-div to enter and the page just keeps spinning without bringing up the forms. What is wrong?

Right now I cannot get into any information for loading 1099-int information.  Once I try to get to a form, any form it just keeps spinning.

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1 Reply
DawnC0
Intuit Alumni

I have a 1099-int and a 1099-div to enter and the page just keeps spinning without bringing up the forms. What is wrong?

Try logging out and logging back in.  And see the instruction below for clearing your cache and deleting cookies.  These can cause issues when using TurboTax Online sometimes.  Another option is to use a different browser as your problem may be specific to the browser you are using.  The website is not reporting any access problems currently.   There is a link at the bottom of the article with instructions on how to delete 'cookies'.  https://ttlc.intuit.com/replies/3302272

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