Skip to main content
Level 2
November 11, 2019
Question

Trouble with downloading

  • November 11, 2019
  • 14 replies
  • 40 views

I purchased the turbo tax intuit program to do my taxes and cannot get it to download

14 replies

DoninGA
Level 15
Level 15
November 11, 2019

What type of error are you receiving?

 

Can you download the installation file from your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

 

Are you using a Windows or Mac computer?

VolvoGirl
Level 15
November 11, 2019

Does your computer meet the system requirements?

 

Here are the system requirements to install Turbo Tax for Windows…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

 

Here are the system requirements to install Turbo Tax for MAC…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

 

 

DrfleenerAuthor
Level 2
November 11, 2019

It says View Download, I click that. Then gives me a Windows Download button, I click that. Then I click Run. The error message is …..error deleting run registry key for deletion