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tyson722
Level 2
February 18, 2025
Question

Transmit Returns

  • February 18, 2025
  • 1 reply
  • 5 views

Transmital button does not allow me to transmit my returns.

    1 reply

    M
    mesquitebean
    Level 15
    February 18, 2025

    What does "does not allow" mean?    Does that mean you click it, but the button doesn't work?

     

    Are you using a computer (Windows or Mac) or the mobile app?   If a computer, are you using desktop software or Online TurboTax with a browser?

    T
    tyson722Author
    Level 2
    February 18, 2025

    I am using Windows 10, I have made sure that it was udated. Also, I cleared my cookies and cache. After completing my returns I hit the button for "Transmit my return". I attempted to have the payment deducted from my federal, but I got a box pop up and stated that the it can't transmit at this time. try later or try another way to pay. After 2 days of trying I decided to pay the fees by credit card. After putting in all required info, I get a message stating that my payment did not go through. However, I recieved an email showing that they had deucted the $25.00 payment from my CC. Very FRUSTRATING!

    CatinaT1
    CatinaT1
    Level 15
    February 18, 2025

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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