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allamzon
New Member

Transmission Failed: FAILED_VALIDATION

Several people are posting this exact issue and none of the answers given work to resolve it. I can't even find where the "online" menu is to check for updates. I have cleared my cache, closed out of Turbo Tax and reopened. Still getting this error. If I need to file by mail, I want my state filing fee refunded.

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1 Reply
MarilynG1
Employee Tax Expert

Transmission Failed: FAILED_VALIDATION

If you're using TurboTax Desktop, the ONLINE link is at the top of the page, in the top menu bar, starting with FILE. 

 

Here's how to do a Manual Update.

 

Since everyone's computer/system are different, some things work for some users and other things work for others.

 

A transmission error could mean that data is not traveling back and forth properly.  Often, it's anti-virus programs blocking smooth transmission.

 

Here's How to Turn Off Anti-Virus Programs.

 

You can Contact TurboTax Support for more help or for Billing issues.

 

@allamzon 

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