Transferring 2022 Tax Return

[clueless-in-ca]

I know how to transfer the file (Tax Return 2022). I can locate it on my laptop when prompted by the 2023 TurboTax Desktop software. But after I transfer the file (it does say the transfer is successful), none of 2022 information appears on the 2023 return. I know because I have to type in my name, SS#, etc. instead of those fields already pre-filled with 2022 info. Please help!