Transfer TT 2022 tax file to TT 2023

[TMCJ]

When I filed my taxes in 2022 I filed 2 returns in TT 2022 Desktop.  One for myself and one for my daughter.  When I installed and started TT 2023 on the same desktop I transferred my TT 2022 file with the password that I created in 2022 and it transferred with no problem.  Now I am trying to transfer the file for my daughter from 2022 to 2023 and when using the exact same password I get a message password invalid.  Anyone else have this same issue? 

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service