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Level 2
February 16, 2026
Question

Toolbar Problems

  • February 16, 2026
  • 3 replies
  • 0 views

I have used TurboTax since it first came out. So I am not exactly a new user.  I cannot get the black toolbar at the top of the screen to be legible. The items in the drop down menus halfway cover each other up and are always behind the working area.  In addition when TT comes up I have to expand it to 200% to read it.  It seems to be ignoring the Windows 11 settings for sizing. I am running windows 11 on a Lenovo laptop with no probems with other programs.

    3 replies

    Level 15
    February 16, 2026

    It depends. Your situation is unusual and I have not seen other posts with this particular experience. I am using TurboTax Desktop without issue on Windows 11.

     

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    VolvoGirl
    Level 15
    February 16, 2026

    If your program says it's up to date or you can't update it then try the Manual Update for Windows

    https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

     

    Also try updating Windows OS.

    CBP1Author
    Level 2
    February 19, 2026

    Yes, everything is up to date. I installed the program on my HP lap top in addition to my Lenovo.  I also reinstalled my 2024 version of TT. Same bad results.  I am somewhat visually challenged, So I started modifying screen settings.  I had the text size at 160%, When I moved it back to 100% the problem went away.  I could "sneak" up to about 140% before the problem started reapearing.  So now I keep both TT and Settings in text size page pinned to my taskbar and toggle between the two when I need the black tool bar.  Not a great work around but it works!  This is the only time I have had this problem with any program.