The fee was suppose to be taken out from my tax refund and it was, now I’m being charged $97 why?

[mcvargas2]

Is there anyway I can be refunded this money I’m in a financial struggle right now and can’t afford $93 at the moment 

[DoninGA]

Delete duplicate answer

[DoninGA]

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax