This website sucks [profanity removed]

Forum|Forum|1 year ago
February 28, 2025
1 reply
10 views

I already filed my 2024 taxes using the desktop app. However, I am at work and cant access my PC at home. I want to check the status of my refund on the IRS website but I need the exact amount of my 2024 refund. The Turbotax website when I log in ONLY has my year old 2023 information and not the new 2024 information. HOW CAN I GET THE AMOUNT OF MY 2024 REFUND?

DoninGA

Level 15

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

jessecockayneAuthor

Level 2

NO YOU ARE WRONG! Because it does show my 2023 taxes that I also did on a computer that I don't even own anymore.

If you don't know something, don't give an wrong answer. You look like a total idiot when you are that incorrect.

DoninGA

Level 15

You really need to lose that attitude if you want to get help from someone in the future.

There is no way for TurboTax to store a tax return online that was completed using the TurboTax desktop editions. That type of procedure does not exist in the software.

If your 2023 tax return is shown on the TurboTax online account, then you created the 2023 account and entered some information on the account for the 2023 return to be shown.

How did you access the 2023 online tax return?

This is the only way to access a prior year online tax return on the TurboTax website.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents. Click on the Year 2023 and Click on Download/print return (PDF)

FYI - I have been using both the TurboTax desktop editions and the TurboTax online edition for almost 30 years. See my profile if you think I do not know what I am talking about - https://ttlc.intuit.com/community/user/viewprofilepage/user-id/113