I hit an endless loop trying to download my 2018 pro forma tax return. now I cannot log back on. it shows the estimated amounts due, but the circle keeps spinning

[TomK · Accepted solution]

Perhaps this may help.

Please see TurboTax Phyllis’ response to a similar question about possibly being “stuck in a loop”: https://ttlc.intuit.com/replies/7115793

[ThickAsABrick]

THIS DID NOT WORK FOR ME!!! I cleared the MS Edge history too!!!!!!!