There is no captcha so i can not prove that i am not a computer

lib1975 · ‎February 5, 2020

Critter · ‎February 5, 2020

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to check mark "I am not a robot."

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

View solution in original post

Critter · ‎February 5, 2020

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to check mark "I am not a robot."

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

janetvillarreal2002 · ‎May 17, 2021

Nothing is working. I am desperate. Please, help.

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There is no captcha so i can not prove that i am not a computer