The website is not saving my information. Everytime I input my Other educational expenses it doesnt save it and goes back to $0. This information is important !!!

sophiemichelle17 · ‎April 12, 2024

Why doesnt it save my important information on my Other educational expenses?! Please help.

CatinaT1 · ‎April 15, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.