turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes & Forms (2024) on Mar 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cgable130
New Member

the TurboTax app was not on my phone when I started my taxes through the website so I was charged even though I didn't use TurboTax last year. How can I be refunded?

When I originally called I was told once I received my money call back and they would issue the refund. I call today and was denied.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question