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magrod17
New Member

The system won't let me continue to file my taxes. It sends an email to me to make sure of my identity and it never arrives, so I am not able to continue with my taxes

 
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Accepted Solutions

The system won't let me continue to file my taxes. It sends an email to me to make sure of my identity and it never arrives, so I am not able to continue with my taxes

2 Replies

The system won't let me continue to file my taxes. It sends an email to me to make sure of my identity and it never arrives, so I am not able to continue with my taxes

magrod17
New Member

The system won't let me continue to file my taxes. It sends an email to me to make sure of my identity and it never arrives, so I am not able to continue with my taxes

I figured out the answer.  Make sure you verify your email before beginning your taxes.  I hadn't done that.  Once I verified my email, I was able to continue and finish my taxes.

 

Maggie

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