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The support helpline is useless when it comes to reporting a tech issue. I'm unable to download a PDF of my return--keep getting a TurboTax error (not Adobe). Ideas?

I've got screen grabs and have performed the normal checks and reboots. No luck. I'd like to not only get this fixed but also submit the screen shots to the backend/UX/developers so they can fix for others. Ideas?
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GabiU
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The support helpline is useless when it comes to reporting a tech issue. I'm unable to download a PDF of my return--keep getting a TurboTax error (not Adobe). Ideas?

Hi there! I sent you an DM to get more information. Thank you for your report. 

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