After spending an hour on the phone with Tech Support this tax season, was referred to the IRS to have them check how many returns have been filed under my phone number. Honestly, felt like this was a long shot, as couldn't imagine the IRS tracking federal tax returns via phone numbers. Really? People change their phone numbers constantly, so that would be absurd that the IRS would track federal returns in that manner. Once discussed with an IRS respresentative today, said the same thing. This issue is definitely a TURBOTAX ISSUE, not the IRS. So, am at the same point as last year, 2024 for 2023 tax year. Have to manually print out all tax returns and mail them to the IRS.
After only submitting one efile, unable to efile the remaining four tax returns. Not a paid tax preparer, but have our own taxes, four kids and our elderly parents and help with their taxes for the past 10 years out of the kindness of our hearts. This is the second year with similar error message and after using TurboTax for the past 10 years, I WILL NEVER USE TURBOTAX AGAIN!!
