You'll need to sign in or create an account to connect with an expert.
TurboTax can say there's an incorrect zip code even when it's something else wrong with the address that's causing a mismatch, such as wrong city spelling, wrong state abbreviation, etc. It's easy to select the wrong state in a dropdown menu such as MA, ME, MO, MI, or AR, AL, AK, AZ, etc.
Also check the official address styling for your Payer's address with this tool at the USPS website below:
https://tools.usps.com/zip-code-lookup.htm
Also if there is punctuation in the address, try it without, such as:
123 N St Marys Ave instead of 123 N. St. Mary's Ave.
Another helpful error message from TurboTax.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
robinsonmusa1020
New Member
terramcky
New Member
hjfunk
New Member
blenny8483
Level 1
ophthalgirl-gmai
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.