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Level 2

Question

Tex return rejected

Forum|Forum|5 years ago
April 12, 2021
1 reply
1 view

Trying to e-file and the federal return keeps getting rejected stating last year AGI is incorrect. This number auto populates through turbo tax and it is accurate. This is also causing my NY state return to be rejected as they will not accept until the federal return accepts. Any thoughts as to why this is happening?

Level 15

It is possible the IRS does not have your 2019 AGI in their database.

Try entering a 0 (zero) for the 2019 AGI and e-file the tax return again.

Level 2

Entered 0 (zero) for AGI and still rejected for same reason. Any other thoughts on how to fix?

Level 15

@obendora wrote:

Entered 0 (zero) for AGI and still rejected for same reason. Any other thoughts on how to fix?

Were you using the exact amount shown on your 2019 Federal tax return Form 1040 on Line 8b?

If the IRS continues to reject your e-filed tax return your only other option is to print and mail the tax returns.

See this TurboTax support FAQ for how to print a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258