Technical support

[JotikaT2]

Please refer to the following link for suggestions to resolve to the issue.

Transmit return issue resolutions

[She-mari]

When e-filing turbo tax freezes on “let’s complete purchase online “. I need to speak to a tech person 

[DaraLO]

@She-mari If you're using TuboTax Online, sign out of your account and clear your browser's cache and cookies, then sign back in and continue.

With the TurboTax CD/Download software, you will need to perform a manual update:  Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

If the issue persists, please call and speak with someone on our phone support team.  The following Help Article will assist you in connecting with the right person to get the help you need:  What is the TurboTax phone number?