1198458
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Tax Year Prior to 2020: I have already paid for Turbotax Premier and I have never filed a tax return using this account; however, I am being asked to pay again.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LakeshaLO
Intuit Alumni

Tax Year Prior to 2020: I have already paid for Turbotax Premier and I have never filed a tax return using this account; however, I am being asked to pay again.

It is possible that you have multiple accounts? To recover your account, please visit Account Recovery Request for your TurboTax Account

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question