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domtorrez
New Member

Tax return will not process issues with agi and self select pin different from last year.

 
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1 Reply
KatrinaLO
Intuit Alumni

Tax return will not process issues with agi and self select pin different from last year.

Please see the TurboTax FAQ below for more information on your rejected AGI: 

https://ttlc.intuit.com/replies/5595742

The PIN number was a random number that you chose last year and is not kept in our system. Only you have access to that number. The IRS is asking for your last year's Adjusted Gross Income (AGI) in lieu of that PIN number.

You can use last year's AGI. The original AGI is the amount from your prior year originally filed return as accepted by IRS. The amount can be located on:

  • Form 1040 - Line 38
  • Form 1040A - Line 21
  • Form 1040EZ - Line 4

Do not enter a corrected amount or the amount from an amended tax return.

For the purpose of signing your electronic return, you can reuse your Self-Select PIN from last year or create a new one to use, it doesn’t matter which option you choose.

You create your own Self-Select PIN. You do not register the PIN with the IRS before filing or need to contact the IRS to get it. The five-digit PIN can be any five digits except all zeros.

Please click on the IRS link for additional information:

You can retrieve your filing PIN here: https://www.irs.gov/Individuals/Electronic-Filing-PIN-Request

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