TurboTax

Level 2

Question

Tax file rejected 2 times ???

No text available

Level 12

Without access to your tax return, we don't know why your tax return has been rejected.

You should have received an email with the reason.

The most common reason is the wrong 2017 AGI.

If you need your 2017 AGI here is where to find on each type of tax return:

If you prepared in TurboTax Online, here is how to access your prior return:

1. Make sure you’re signed in to your TurboTax account.

2. Select Tax Home from the left menu.

3. Scroll down to Your tax returns & documents and select 2017.

4. Select View adjusted gross Income (AGI)

If you prepared your tax return in TurboTax CD/Download, it should be saved on your computer.

If you prepared your tax return through other software, you can request a transcript from the IRS.

Follow this link: Get a Transcript

If you filed your tax return after October, 2018, use $0.

For more information, including a picture reference, follow this link: How to Find Last Year's AGI

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