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Level 1
February 27, 2021
Question

Talk

  • February 27, 2021
  • 2 replies
  • 0 views

Can I talk to someone please.   I finished my return but I can't file it.  I get a message that I need to check for updates.  I can't figure out how to do that.  

 

    2 replies

    Level 13
    March 3, 2021

    You want to make sure your operating systems are up-to-date.

     

    Please click the following links to learn more:

    Using Windows Update to keep your system up-to-date

    How to update Mac OS X

     

    You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

     

    If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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    Level 2
    February 22, 2022

    need to talk to someone about how i file a rental home that i sold

    Level 2
    February 22, 2022

    need someone to call me a [phone number removed] to help me in a 1099s the sale of a home that was a rental for three

    years

    Level 15
    February 22, 2022

    In this public forum, we do not have access to your personal information and are unable to call you. Please reach out to TurboTax Customer Support for assistance. 

    What is the TurboTax phone number?

    @Potts3912

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