Talk

4 replies
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Can I talk to someone please. I finished my return but I can't file it. I get a message that I need to check for updates. I can't figure out how to do that.

TerukoL

Level 13

You want to make sure your operating systems are up-to-date.

Please click the following links to learn more:

Using Windows Update to keep your system up-to-date

How to update Mac OS X

You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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Potts3912

Level 2

need to talk to someone about how i file a rental home that i sold

Potts3912

Level 2

need someone to call me a [phone number removed] to help me in a 1099s the sale of a home that was a rental for three

years

MichelleLO

Level 15

In this public forum, we do not have access to your personal information and are unable to call you. Please reach out to TurboTax Customer Support for assistance.

What is the TurboTax phone number?

@Potts3912

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