System Issues

[Quanna93]

This morning when trying to check my turbo debit card on the app the app is having issues it won’t pull up to let me log in then I try online it freezes before I can even log in and then when I call the call is silent and don’t ring at all. It’s very frustrating when all I’m trying to do is check my balance

[Bomb428]

Same here

[Drayabee]

Same thing just trying to check my account because the irs shows a different account number then my turbo card account number and this year was my first time using it with my taxes. 

[Smokeyhoward19]

SAMEEE. I thought it was just my phone being dumb. 

[TaishaB88]

Same.... I need my router number and banking info

[randalwoods]

Issues logging into the turbo card app for the VISA debit card. Also, freezes when trying to log in to the account online. I see others having same issue..How about it Turbo, Green Dot, Intuit..You guys have any response to this. It is frustrating. 

[Benjamin062]

I have been having the same problem since yesterday.

[Wafflehouse2008]

Mine is doin the same thing

[Jlatimer91]

Wow! I though it was just me this is really frustrating! You can’t even call the customer service number. 

[Luchcl]

Same issues ...Still nothing mad weird.!!!

[dforty]

does it show the last four of your social? cuz thats what mine shows

[Chaplin89]

Having the same issue except it's saying the wireless customer you called can't answer and cant log in says to reload page fine time for them to **bleep** everything up

[Petey2]

UPDATE: I recieved my deposit on 4/15 on my turbo card around 2pm eastern. They are coming 🙂

I checked the irs website to see where they sent mine, and the bank account info shows the last 4 of my social as well. I hope that's what you were talking about. I have the turbo card and recieved a refund advance. 

[dforty]

yes thats exactly what im talking about. I also got the advance. but the account number for the card is on my tax return. 

[Rosjsph]

I didn’t receive the stimulus check and I filed using this card does the government not consider turbo card a real bank?