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Level 1
April 15, 2020
Question

System Issues

  • April 15, 2020
  • 25 replies
  • 29 views

This morning when trying to check my turbo debit card on the app the app is having issues it won’t pull up to let me log in then I try online it freezes before I can even log in and then when I call the call is silent and don’t ring at all. It’s very frustrating when all I’m trying to do is check my balance

25 replies

Level 2
April 15, 2020

Same here

Level 2
April 15, 2020

Same thing just trying to check my account because the irs shows a different account number then my turbo card account number and this year was my first time using it with my taxes. 

Level 2
April 15, 2020

does it show the last four of your social? cuz thats what mine shows

Level 2
April 15, 2020

UPDATE: I recieved my deposit on 4/15 on my turbo card around 2pm eastern. They are coming 🙂

 

I checked the irs website to see where they sent mine, and the bank account info shows the last 4 of my social as well. I hope that's what you were talking about. I have the turbo card and recieved a refund advance. 

Level 2
April 15, 2020

SAMEEE. I thought it was just my phone being dumb. 

 

Level 2
April 15, 2020

Same.... I need my router number and banking info

Level 2
April 15, 2020

Me too!

Level 2
April 15, 2020

Issues logging into the turbo card app for the VISA debit card. Also, freezes when trying to log in to the account online. I see others having same issue..How about it Turbo, Green Dot, Intuit..You guys have any response to this. It is frustrating. 

Level 2
April 15, 2020

I have been having the same problem since yesterday.

Level 2
April 15, 2020

Mine is doin the same thing

Level 2
April 15, 2020

Wow! I though it was just me this is really frustrating! You can’t even call the customer service number. 

Level 2
April 15, 2020

Same issues ...Still nothing mad weird.!!!

Level 2
April 15, 2020

Having the same issue except it's saying the wireless customer you called can't answer and cant log in says to reload page fine time for them to **bleep** everything up