stste tax efile

[efdewegeli]

I have e-filed my federal taxes, i am trying to e-file my state taxes. Each time i try to move forward your program says it need to save the file before moving forward.  i say ok, and it goes back to square one and so on and so on.  I would like to efile my state tax, i need to pay the $20, but can't find a way to do that. 

[MichelleLO]

Please make sure that your TurboTax software is updated to the latest version. Please see the below help article for assistance with this.

How do I update my TurboTax CD/Download software program?

If that doesn't resolve the issue, please reach out to Customer Support.

What is the TurboTax phone number?

[VolvoGirl]

@efdewegeli   ps.....  the price went up to $25 today March 1 even though it might still say 20.

There  will be a delay in Desktop program between March 1 when the price goes up and the next time the program update comes out, usually on Thursdays.  It will show the $20 efile price but you be charged 25.  Or the $40 for a state program instead of the increase to 45.

[MRDone]

Indeed, there are more bugs this year than prior ones.  AFTER updating to the latest, it looped endlessly in 3 places.  For the state filing bug, when it returns to the "select state" page, select "delete".  It will then tell you how to do it in the menu, and it will NOT delete it (which is handy), but instead continue on through.

If you have personal business things to enter, there are two other loops in there that are easy to get into as well, but they're more easily resolved.