Stimulus package

[Jclark121516]

I never received my stimulus in my account ending in [removed]. 

I no longer have that card. 
what should I do. 

call or email 

[email address removed]

[phone number removed]

[phone number removed]

[xmasbaby0]

The IRS can look at your 2018 or 2019 return to issue a stimulus check.  If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.  

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

If the IRS sent a stimulus payment to a closed account, the money goes back to the IRS and then they mail a check to the address they have on record for you from your tax return.

[Jclark121516]

it's not allowing me to check it on the IRS website it self... They had an issue with the ID pin. Though they claim there is no fraud in play. Froze one of my bank accounts and all. It's ridiculous.  Are you able to tell me if my taxes have been filed since 2017 please.

[xmasbaby0]

@Jclark121516 No one else has access to your information.  Only you can access your previous TurboTax account(s) or the IRS site.   You can use the account recovery tool to see if you have used a TurboTax account to file tax returns, or you can use the IRS site to check for transcripts of past returns.

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

You can get a free transcript from the IRS:   

https://www.irs.gov/individuals/get-transcript