It sounds like you're dealing with a situation where TurboTax indicates you owe state taxes, but you believe that sufficient taxes were already withheld through your W-2.
Let's review step-by-step:
Locate State Tax Information on Your W-2:
- Box 15: Shows your employer’s state and state tax ID number.
- Box 16: Reflects the employee’s wages subject to state income taxes.
- Box 17: Reports the amount of state income tax withheld from Box 16.
Review State Tax Brackets:
- Visit your state's tax authority's website to review the tax brackets and ensure you had sufficient taxes withheld. You can also check out this TurboTax article on state income tax.
Once you have verified the income, go back to the state section in TurboTax:
- Click on the drop-down box to select your state.
- Click "Edit" and go back through the entire state return.
- Ensure you have carefully reviewed all questions and entries.
Could you please clarify which state you are filing for and reach back out for state specific guidance.