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Level 2
February 23, 2024
Question

State software download payment not accepted

  • February 23, 2024
  • 1 reply
  • 13 views

The download payment screen does not allow/recognize essential payment information.

1 reply

CatinaT1
Level 15
February 23, 2024

Try disabling your main internet browsers pop up blocker before getting to the payment page.

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Level 2
February 26, 2024

Disabling the popup blocking was completely ineffectual.

CatinaT1
Level 15
February 26, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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