State Download Error

[gmagdy]

I purchased 2024 Turbo tax with a state Included , I downloaded it without any issue 
I need to buy an extra state ( NY ) 
but I can't and shows this error " 

Hmm... it looks like we’ve hit a slight snag

Please try again or check back in a bit.

Try Again

No sure why , this is the first time in Years this happened to me 

Please advise 

Thanks 

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax