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Level 6
January 12, 2023
Solved

State download error

  • January 12, 2023
  • 1 reply
  • 10 views

Purchased TurboTax Deluxe 2022 with State from Amazon.

TT said to download State (Illinois) and when I tried I get the Error 190.

It then wants me to pay again. (Did not pay again)

Is there any work around to fix this error.

I have done a complete uninstalled and reinstalled and still get the error.

Version [phone number removed]

TurboTax.exe 2022.47.13.32

Best answer by DoninGA

See this TurboTax support FAQ for error 190 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/system-responses/error-190-opening-file-turbotax-cd-download/L1Q0ybjLC_US_en_US?uid=lctr5lz4

 

If you are unable to correct the error then contact TurboTax support 

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
January 13, 2023

See this TurboTax support FAQ for error 190 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/system-responses/error-190-opening-file-turbotax-cd-download/L1Q0ybjLC_US_en_US?uid=lctr5lz4

 

If you are unable to correct the error then contact TurboTax support 

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

id453Author
Level 6
January 13, 2023

@DoninGA 

Thanks for the quick reply.

The article did not fix the problem.

I will have to contact support via phone for more help.