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Level 4

Question

Start button not changing to Update after 1099 info entered

Forum|Forum|3 years ago
February 28, 2023
8 replies
62 views

I'm entering Wages and Income, in the Interest and Dividends section. Entered all my 1099-INT, 1099-DIV, 1099-OID, etc. However, the buttons next to Interest and Dividends topics still say Start (blue color). No matter what I do, they don't change to the grey Update. Any ideas on how to get this to work correctly?

Level 15

Please try to update your TurboTax software to see if that resolves the issue. If updating the software doesn't help, please let us know so that we can further assist you.

How do I update my TurboTax CD/Download software program?

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deb46Author

Level 4

@MichelleLO I tried updating TurboTax, but I still have the problem. The buttons next to Interest and Dividends still say Start. I went into Interest, edited one of my 1099s, clicked Done. Nothing changed--still says Start. Seems like a bug needs to be fixed. Any ideas what to do?

Level 15

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue.

What is the TurboTax phone number?

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