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J
jontzeng
Level 2
March 15, 2022
Question

SSA-1099

  • March 15, 2022
  • 4 replies
  • 15 views

The SSA-1099 doesn't display on Turbo Tax. While I going to enter my Social Security SSA-1099 information, the Turbo Tax display blank window, no text, no buttons...

    4 replies

    SForrestLO
    SForrestLO
    Level 11
    March 15, 2022

    Please see this Turbo Tax FAQ for guidance.

    Where do I enter an SSA-1099, SSA-1099-SM, or SSA-1099-R-OP1?
    https://ttlc.intuit.com/community/entering-importing/help/where-do-i-enter-an-ssa-1099-ssa-1099-sm-or-ssa-1099-r-op1/00/26527

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    VolvoGirl
    VolvoGirl
    Level 15
    March 15, 2022

    Are you using the Desktop program?  Some people are having trouble entering into box 5.  This if this helps.

     

    Are you running the TurboTax application as an Administrator?  If not -

    Save the tax return.

    Close the TurboTax program

    Right click on the TurboTax icon on your computer screen

    Click on Run as Administrator

    Start the TurboTax program and see if the problem persists

    VolvoGirl
    VolvoGirl
    Level 15
    March 15, 2022

    Troubleshooting blank screens

    Troubleshoot blank screens, missing buttons, or missing images

    SuziM
    SuziM
    Level 10
    March 16, 2022

    Hello! I wanted to follow up to see if you are still running into a blank screen?

    J
    jontzengAuthor
    Level 2
    March 17, 2022

    It is still blank screen.

    J
    jontzengAuthor
    Level 2
    March 17, 2022

    When I do the search Social Security Benefit, there is no result. 

    R
    Rtodd5645
    Level 2
    March 31, 2022

    the  blue upside down balloon is on my SSA-1099 form and the form will not let me enter information.   Did anyone encounter this????

     

    D
    DianeW777
    Level 15
    March 31, 2022

    This was a suggestion and has been successful for TurboTax CD/Download.

     

    See if this will help - Save your tax return.  

    1. Close the TurboTax program.
    2. Right click on the TurboTax 2021 icon on your computer screen.
    3. Click on Run as Administrator
    4. Start the TurboTax program and continue your tax return.  
    5. See if the problem has been resolved.

    @Rtodd5645 

    [Edited: 03/31/2022 | 9:54a PST]

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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