Speak with the agent

[mickale17]

Speak with the agent

[Anonymous_ · Accepted solution]

Phone support is not available for the free version of TurboTax. Otherwise you can contact Support at the link below during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[tomothy82]

Havent got my refund

[CatinaT1]

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

[adrianjackman]

can i transfer data from 2018 return for my son that i did to a free turbo tax online that he wants to use this year (2019)?

[Anonymous]

Yes, you can. You can transfer the .tax file from a TurboTax account, or a PDF which will save some typing but will not transfer as much as a .tax file. See the instructions in our FAQ regarding how to access your previous years' tax returns!

[NoSlack64]

I filed my 2019 tax with Turbotax software and my 2019 tax was rejected for incorrect 2018 AGI.  I made a request to IRS for a copy of my 2018 tax they had on file and IRS sent my a copy of my 2018 tax and the AGI on their copy of my 2018 is the same as  that I used for my 2018 AGI.  I cannot reach IRS by phone. I need your help to finish with my 2019 taxes.

[sweetums82274]

I filed my 2019 w2 with ya all. They are pending right now. How do I go in and fix something on it. I just need to say that I got the 600 dollar stimulus

[MarilynG1]

Do you mean you filed your 2020 taxes and added Stimulus Info?

You can't make any changes to that return right now.  If it is later Rejected by the IRS, you will be able to open your return and change your entries to the 'stimulus questions' in the Federal Review section.

If your return is accepted by the IRS (sometime after February 12), wait until you receive your Refund and then you can Amend Your Return if you need to.

Click this link for instructions on How to Amend your 2020 Return. 

[camero_75]

i am trying to install my turbotax to my laptop and the code i am using says it has been used already

[TerukoL]

@camero_75 did you purchase your software directly from Intuit or from a different retailer? 

If you still continue to have the same problem, please click the link to contact TurboTax customer support.

[Azieb Berhane]

I would like an agent to call me ASAP [phone number removed]

[CarissaM]

We are unable to provide call backs in this public forum. 

If you would like to speak with an agent, please click here to contact customer support. 

[Fidenise45]

I file my taxes through turbo tax in 2021 and on May 10th turbo tax took$90 out my bank account I need my money

[LinaJ2020]

I am attaching a TurboTax Help article for your answer.  Click here:  Auto debit

@ Fidenise45