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TurboTax support (FAQ)

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Level 1

Question

Speak chat online

12 replies
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No text available

TurboTax Deluxe Online

Level 15

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

Good morning, Purchased Turbo tax yesterday from staples and installed in on my computer but the activation code does not work. Error code 606 came up. I searched the error code and it showed that possibly the code has been used. Please advise on what to do.

Alumni - Intuit

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Level 2

I need someone to help me out

Alumni - Intuit

Do you have a question that we can help you with?

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Level 2

My name is Helga Vassallo and TurboTax client for many years

Alumni - Intuit

Can you clarify what your question is?

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Level 2

I just uploaded my 1095-a to checklist no t sure what to do after that to fix my rejected tax returns.

Alumni - Intuit

Please clarify your question.

Are you in TurboTax Online, or are you using the Desktop version.
Did you receive a 1095-A?
A 1095-A can't be uploaded into TurboTax. Did you mean you printed it out?
Did you enter the 1095-A into TurboTax?
What is the error message that you are getting when you're trying to file.?

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Level 2

Can't sign in to turbo tax using license number given to me.

Alumni - Intuit

What error are you getting when you enter your License Number? If you can give more details, we'll try to help.

@silverbulletss

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