So I’m done with my federal and now I have to file my taxes in 2 different states .When I go to click on a state it opens up the and then loops me back to the title start

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Is there anyway I can stop the loop so I can continue on ?

[CarissaM]

When you are clicking on the state, are you clicking on the initial state or add state? 

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Ether or , I have a case open right now . I talked to 2 different people at the same time and they said that it’s a known issue and they’re working on a solution. They said that it is very rare that people have been getting stuck in loop.