Smart Check

[CzarSosa]

During the Smart Check

Capital Asset Worksheet 1.  Is this a Digital Asset Y/N must be entered.

I am unable to go forward or back, regardless of what I choose:

* No entry

* Is a Digital Asset - Yes

* Is a Digital Asset - NO

[AmyC]

A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

Online version:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.