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DawnC
Expert Alumni

Send the 6 digit code to my phone please.

There is a contact link in this FAQ if you are having issues with your verification code.    It is underneath ''I still need help''.   

 

Do you have access to a computer or another device you can open your return on?  

 

TurboTax phone number    @kpunad 

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Send the 6 digit code to my phone please.


@ kpunad wrote:

I can’t get from your verification notice to my turbo tax page before time runs out


You have to leave the window and tab open that asks for your code.  If you close that window or tab it resets everything, and the code will be seen as invalid or "expired."

 

While keeping the first window/tab open, use a second window or a second tab to check your email. 

Or if you have 2 browsers, you can use the other browser to check your email.  

Or you can leave the window open on your computer and use your phone to check your email.

 

TurboTax cannot send the code to a cell phone, since this process is for email verification. 

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