When I start TurboTax for this year, it shows last year info, that isn't correct for kids, I edit it on correct, but TurboTax don't calc CTC due to "incorrect SSN/ITIN".

[DawnC0 · Accepted solution]

May I claim the child tax credit for a child who has an individual taxpayer identification number (I...

No, You may not claim the child tax credit for a child with an ITIN. The child must have an SSN to be a qualifying child eligible for the child tax credit (CTC) or the additional child tax credit (ACTC).

[Edited 6:02 04/11/19]

[olkon85]

First what i did, i edited ITIN info, after TurboTax specialist tried fix problem and couldn't. Therefore such obvious advices don't work.

[DawnC0]

Updated answer above.

[olkon85]

second suggestion is absolutely right according to IRS site. Strange, I had so many talks with CPAs, IRS clerks (about lost W7, late ITINs and CTC), and nobody mentioned that rule, that <a rel="nofollow" target="_blank" href="https://apps.irs.gov/app/IPAR">https://apps.irs.gov/app/IPAR</a> and <a rel="nofollow" target="_blank" href="https://apps.irs.gov/app/vita/content/globalmedia/4491_child_tax_credit.pdf">https://apps.irs.gov/ap...> explain clearly. Thank you very much for the help.

[DawnC0]

You are very welcome!