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Screen not readable - Checking Imported 1099-B

After importing 1099-B from my financial firm, turbotax asks me to "Check This Entry". The screen is garbled and cannot see the contents. Tried both on Chrome and Edge with no difference. Please see screen capture. What should I do?Screenshot 2023-03-01 112026.jpg

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Accepted Solutions
ChondelLO
Expert Alumni

Screen not readable - Checking Imported 1099-B

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please contact Customer Support for assistance.

 

For information on how to clear your cache, please visit the help article below.

 

How to clear your cache - Intuit

 

For information on how to delete your cookies, please visit the help article below.

 

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2 Replies
ChondelLO
Expert Alumni

Screen not readable - Checking Imported 1099-B

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please contact Customer Support for assistance.

 

For information on how to clear your cache, please visit the help article below.

 

How to clear your cache - Intuit

 

For information on how to delete your cookies, please visit the help article below.

 

How do I delete cookies? - Intuit

 

For information on how to contact Customer Support, please visit the help article below.

 

How do I contact TurboTax? - Intuit

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Screen not readable - Checking Imported 1099-B

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