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Level 2
February 15, 2025
Question

Schwab 1099B not importing correctly

  • February 15, 2025
  • 1 reply
  • 37 views

When I import the 1099B from  Schwab, it states it was successful.  When I look at the 1099B all the information imported appears to be correct. 

 

But when I look at the "Investment Income" page it continues to show "Available Now" in green and it does not seem to be adding the 1099B income into my overall income.

1 reply

Employee Tax Expert
February 25, 2025

Make sure your program is updated.  This can be done by logging into your desktop product.  Select Online in the menu on the top, and then select Check for Updates.

 

 

If that does not update your program, you can also manually update your program.

 

If you are using TurboTax Online, try clearing your cache and see if that helps.

 

If this does not assist, please use this link to contact us for further assistance.

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Pat35Author
Level 2
February 27, 2025

I have done each of the items you recommended.  I have also deleted and re-imported the information from Schwab.  All the required info is in the import and shows when I review what was imported.  But the information is not being placed into the tax forms and it continues to show "Available Now" in investment income section.

Employee Tax Expert
March 11, 2025

You may need to check each section to ensure the information is imported into the correct part of the program.  

 

Navigate back to the input section as applicable and review the entries there. See these links for guidance on how to reach each of these sections:

 

Where do I enter Form 1099-INT?

 

Where do I enter my 1099-DIV in TurboTax Online?

 

Where do I enter or import a 1099-B?

 

If that still does not assist, please contact us to talk to an agent who will be able to see your return and confirm your experience or guide you to see the imported information. 

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