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foiledagain2020
Returning Member

save Turbo Tax window does not show the close/end button

When I go to close the Turbo Tax window on my Mac, the pop-up window asks for a password and a security question .  Then I am not able to scroll down any further to click on the close/end button.  SO I have to force quit and then I lose all my data.  

I hope I have described the problem sufficiently so someone can help me.

Thanks

foiledagain2020

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4 Replies
AshleyLO
Intuit Alumni

save Turbo Tax window does not show the close/end button

Are you using TurboTax online or a desktop product? 

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foiledagain2020
Returning Member

save Turbo Tax window does not show the close/end button

Thanks for your reply.  I am using the desk top product.  Apparently all I had to do was restart my computer and the problem was solved.

 

 

anupinder
New Member

save Turbo Tax window does not show the close/end button

It's very annoying.Dialog box doesn't close

CarissaM
Intuit Alumni

save Turbo Tax window does not show the close/end button

Can you provide more details as to what we can assist you with? @anupinder 

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