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390512
Level 2
February 3, 2022
Question

Return Rejected 4 time, I have input prior year AGI

  • February 3, 2022
  • 12 replies
  • 53 views

2021 Filed Return rejected 4 time.  Message states AGI required.  I have entered 2020 AGI Amount from Line 11.  Any suggestions.

 

12 replies

DoninGA
Level 15
DoninGALevel 15
Level 15
February 3, 2022

Try entering a 0 (zero) for the 2020 AGI and e-file again.

3
390512Author
Level 2
February 6, 2022

NO!

I refiled usin g zer and was rejected.  AGI for 2020.

I filed 2020 with Turbotax, but filed by mail and not Direct Deposit.

I gave up on 2021 and mailed my return.

 

Very Frustrating when you cnnot talk to an individual from Turbotqax to help with problem/

I have used Turbotax the last 6 years, this may have been my last.

 

 

M
mcb3
Level 2
February 21, 2022

I'm having the same problem.  Any other ideas?

 

H
HeatherPLO
Level 14
February 21, 2022

@mcb3

 

Have you tried entering 0 for the AGI?  If this doesn't work, you may have to file your return by mailing it in.  Please see this Help Article for more information.  

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
T
tjtx2022
Level 2
February 22, 2022

Help file says:

Returns can't be e-filed if they:

  • Contain overrides

  • Have no taxable income
     That's absurd - have filed with TT a number of years with no taxable income.

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