Return keeps getting reject says AGI from 2019 is incorrect?

[afcain]

I have entered what is on the 2019 return

[DavidD66]

You can verify your AGI by going to https://www.irs.gov/individuals/get-transcript and requesting a free tax transcript.  If that doesn't work, you can get an IRS IP PIN by going to:

Get An Identity Protection PIN (IP PIN)

With an IP PIN you won't need your AGI.

[macuser_22]

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@afcain wrote:
I have entered what is on the 2019 return

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See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2019 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

[macuser_22]

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@DavidD66 wrote:

You can verify your AGI by going to https://www.irs.gov/individuals/get-transcript and requesting a free tax transcript.  If that doesn't work, you can get an IRS IP PIN by going to:

Get An Identity Protection PIN (IP PIN)

With an IP PIN you won't need your AGI.

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You cannot get an IP PIN for the current tax year - only next year.  And an IP PIN does not replace the AGI or filing pin requirement.  IP PIN is an additional protection against tax fraud if someone is using your identity.