Retrieve 2018 tax return

[FJA]

Is anyone there??

[DoninGA]

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[tmillertax1803]

I'm trying to retrieve my 2018 tax return info. the info. given to me is not working and i really need help walking me through this. please.

[DoninGA]

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@tmillertax1803 wrote:

I'm trying to retrieve my 2018 tax return info. the info. given to me is not working and i really need help walking me through this. please.

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You have to sign onto your online account using the exact same user ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[ercy1975]

I need to retrieve my completed 2018 taxes

[DoninGA]

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@ercy1975 wrote:

I need to retrieve my completed 2018 taxes

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To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[Fawn36]

I really need help retrieving my 2018 tax return I need my AIG or AGI number whatever it is

[mesquitebean]

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@ Fawn36 wrote:

I really need help retrieving my 2018 tax return I need my AIG or AGI number whatever it is

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We may be able to help you find your 2018 return if it was prepared in Online TurboTax.  Any return prepared in desktop software (CD/download) will not be in an online account.

But why are you needing the 2018 AGI??   Are you by any chance preparing a 2019 return?   If so, a 2019 return cannot be efiled and so would not need a 2018 AGI for efile verification purposes.   It has to printed, signed, dated, and postal mailed.    AND a 2019 return cannot be prepared online.  It has to be prepared in 2019 desktop software (CD/download).  So I hope you are not trying to prepare a 2019 return online.   At this point in time Online TurboTax is ONLY for 2020 returns.    If you mistakenly prepared a 2019 return in current Online TurboTax, do NOT file it, or you'll have problems.

We can tell you more, including how to look for the 2018 return (you might have multiple accounts), when you explain your situation.

If the 2018 return was prepared online, is the 2018 return not in the current account you are using?  Here's how to check:

Log in and at the Tax Home, scroll down to "Your Tax Returns & Documents".  Expand that section and choose Tax Year 2018.   If there is no evidence of the 2018 there, then you likely have multiple accounts.   We can tell you how to troubleshoot to find the right one.    But as I mentioned above, we don't yet know why you are wanting the 2018 AGI, and want to make sure you are not mistakenly preparing a 2019 return in Online TurboTax, which is currently only for a 2020 return.

[ALFREDRLR]

HOW TO RETRIEVE MY 2O18 TAX FROM TURBOTAX

[mesquitebean]

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@ALFREDRLR wrote:

HOW TO RETRIEVE MY 2O18 TAX FROM TURBOTAX

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Do you mean a copy of your 2018 tax return?    Was it prepared in Online TurboTax?  

Any return prepared in desktop software (CD/download) will not be in an Online account.   This answer assumes it was prepared in Online TurboTax.

Log in, and in the left menu column click on the Documents tab.  Then a dropdown list of years should appear.  Choose the year, and then way off to the right of the screen, you should see a link to download the PDF.    

Or here's another method.  Log in, and go to the Tax Home.  Scroll down the Tax Home page to the section "Your Tax Returns & Documents."  Expand that section and choose tax year 2018.   Then you can choose to "Download/print the PDF".

If you do all that, but there's no evidence of prior returns when you arrive in the section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one.    Many people end up with multiple accounts without realizing it.

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.