Reset password

[gshove]

I need to change my contact information so I can reset my password 

[SForrestLO]

This Turbo Tax FAQ will show you how to recover your account. Forgot your TurboTax Online User ID or password?

https://ttlc.intuit.com/replies/3302318

Please see this FAQ on how to update your account.

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

[ReginaM]

To change you contact information and/or your password while in TurboTax, select Intuit Account the lower left hand side of your screen.  Select Edit next to the item you want to change.

@gshove

[mnwhite9]

Trying to reset password so I can pay Intuit for efile state return.  Did as suggested and am getting a message saying I need to wait a bit.  Waiting does not resolve issue.

[LeonardS]

To change your User ID or Password, you'll want to be logged into your TurboTax online account. 

1. Go to your Intuit Account and sign in to your account. 

2. Select Intuit Account in the lower-left corner of the screen. 

3. Look under Sign In & Security and select Edit next to either User ID or Password 

4. Enter the new information. 

5. Enter your existing password. 

6. Click Save. 

This link How do I change my TurboTax login (user ID or password)?  has information you may find useful. 

[retromusic777]

The issue I am facing is the inability to change my forgotten password. 

Yes, I can log in by getting a code sent to my phone or email, but there is no prompt to update my password for future log ins. 

Furthermore, yes I understand how to change your password on Intuit, but if you need your current password in order to change your password how does one do this if they forgot their password which started the issue in the first place?

Thank you

[DMarkM1]

Sign out and when you try to sign back in select that you have "forgotten your password".  This should trigger the menu to allow you to change the password.  You may also find the account recovery form to be helpful. 

[123321]

i got a verification code and entered it after that still asking password , if i knew my previous password i would not reset my password please can someone help me asap

[SForrestLO]

@123321

This Turbo Tax FAQ will show you how to recover your account. Forgot your TurboTax Online User ID or password? https://ttlc.intuit.com/replies/3302318

[123321]

Thank you for your help that is all i have done for all whole this week, still no luck tried to reach turbotax, intuit no live person i contacted, even if i tried different methods of resetting my passwor no luck at all, that is why i decided post my issue here please i need technical assistant to access for my prior year account please give me right person`s contact details thank you! or the person who can help me to access to my account

[LeonardS]

This link Account Recovery Request for your TurboTax Account has information that you may find helpful in resolving your issue.

[123321]

is there any technical live support team number, i tried all reset options but can not access even if i entered correct info :(  

[AmyC]

Yes, you have 2 options available. Since forgot ID/ password is not working for you. One is a live person that may be able to help you. The live person may direct you to the account recovery process, which you can do on your own and takes at least 24 hours and you must include a valid government id, like a drivers license.

• you can contact us at  customer support number.
• you can do Account Recovery Request for your TurboTax Account

@123321

[123321]

i have been calling to this # [phone number removed] but cant reach live person only automative responce:( 

[hwp0314]

I could not remember my password so I went through the getting a new one.  I was sent the email and entered the code and reset the password and it said it is not working at this time and to try again or try again later.  It will not let me reset.  I called the phone number and it keeps just wanting to send me a new email reset link that does not work.  All I want to do is pay the fee to send my state tax without paying the $40.00.  Please help.